Issue link: https://pdop.uberflip.com/i/1453884
86 www.pdop.org In the event we are unable to verify your Oak Park Residency online and you are charged the non-resident rate, no problem. Just provide a driver's license or state ID with your Oak Park address. If you do not have either of these, a copy of your mortgage or lease statement, as well as one of the following, must be provided: • Telephone Bill (Cell Phone bills will not be accepted) • Voter's Registration Card • Vehicle Registration Card • Current Utility Bill (ComEd, Nicor, Water/Sewer) • Village of Oak Park vehicle sticker receipt You may email to info@pdop.org, mail, or show a copy of this information at one of our registration locations. Information & Refund Policies 1 Unless otherwise noted, refunds must be requested 48 hours before a program meets for the second time or no refund will be issued. is can now be done by phone! 2 Refund requests for trips, ticketed events, and one-day programs must be received two weeks before the program meets to be eligible for a refund. Refunds within two weeks will be considered only if the vacated spot can be filled by a wait-listed participant. For ticketed events that are full and without waitlist, no refund will be given unless otherwise stated. 3 A $3 cancellation fee will be charged for all refund requests unless otherwise stated. GYMNASTICS REFUND POLICY GYMNASTICS REFUND POLICY Refunds must be requested 48 hours before a program meets for the second time to be eligible. Refunds will be reduced by $10 service fee plus the cost of the first class. No gymnastics class refunds or make-ups will be given during the winter session for GRC closings due to extreme weather related conditions. Refund Policies Customer Service Proof of Oak Park Residency ONLINE REGISTRATION IS FAST, SECURE & EASY! Registration Update We are dedicated to improving the features to our Amilia registration process as we move forward. e new wish list feature helps patrons plan ahead for the opening of seasonal registration. e automated waitlist was recently launched. If enrolled on a waitlist, this new process will help you get notifications sooner when a spot opens up and provide you with a direct link to register. Additional features are sure to come in 2022 that will make your online experience even better. New to the Park District? e online account setup process is quick and easy, offers immediate residency verification and allows you to add family members at the time of registration. Also, through your "My Account" you can store a credit card for the convenience of future use, access a family schedule, manage your family members info and picture, and access all your invoices. pdop.org/register Waitlist Policy If registered and are placed on a waitlist and an opening becomes available, you will receive an email and you will have 48 hours from that time to complete your registration. Pricing: First price listed is for the Oak Park resident discount, second price is the program fee: Res Fee $ - Fee $ Oak Park Conservatory Photography Policy Professional photographers are welcome to use the Oak Park Conservatory facility for photo shoots once the proper permit application has been completed. To acquire a permit application, call the Oak Park Conservatory at (708) 725-2400. Tripods are not allowed when the Conservatory is open to the public. Say Cheese! Photos and videos are periodically taken of people participating in Park District programs and activities. All persons registering for Park District programs/activities or using Park District property, thereby agrees that any photo or video taken by the Park District may be used by the Park District for promotional purposes including its electronic media, videotapes, brochures, flyers and other publications without additional, prior notice or permission and without compensation to the participant. Universal Card Gone Mobile! With the Amilia app you have access to your membership passes using your mobile device. No more need to have a physical universal card. With the app you will also have access to your activity account calendar and don't forget to upload your membership photo! FAQ: I just registered, why did I get two emails? When you register for an activity, you will receive an email with a copy of your receipt/invoice. You will also receive an email with a calendar invite to add the activity to your personal digital calendar. If you do not want the calendar invites you can change your communication settings within your account. You can always call us to check your class status. Customer Service is available Monday-Friday, 8:30A-7:00P and Saturday & Sunday, 8:30A-5:00P at (708) 725-2000, or email us at info@pdop.org any time. registration e Customer Service desk at Ridgeland Common Recreation Complex is open Monday - Friday, 8:30A-7:00P and Saturday & Sunday, 8:30A-5:00P. e Customer Service desk at the Gymnastics and Recreation Center is open Monday-Friday, 12:00-7:00P and Saturday & Sunday, 8:30A-5:00P. You can also reach Customer Service at (708) 725-2000 or via email at info@pdop.org.