Park District of Oak Park

84 www.pdop.org To take advantage of the resident rates you must provide a driver's license or state ID with an Oak Park address. If you do not have either of those, you can choose TWO of the forms of identification below to prove your Oak Park address. • Telephone or utility bill (cell phone bills will not be accepted) • Voter's registration card or vehicle registration card • Lease or mortgage statement • Village of Oak Park vehicle sticker receipt 1 Unless otherwise noted, refunds must be requested 48 hours before a program meets for the second time or no refund will be issued. is can now be done by phone! 2 Refund requests for trips and one-day programs must be received two weeks before the program meets to be eligible for a refund. Refunds within two weeks will be considered only if the vacated spot can be filled by a wait-listed participant. 3 A $3 cancellation fee will be charged for all refund requests unless otherwise stated. DAY CAMP REFUND POLICY A $25 cancellation fee will apply to all refunds for each session of Park District camps if camp fees are $150 or more and a $3 cancellation fee for camps less than $150. Cancellation requests must be made to program supervisors or customer service a minimum of two weeks prior to the start of camp to receive a refund. Refund requests within two weeks will only be considered if the vacated spot can be filled with another participant. GYMNASTICS REFUND POLICY Refunds must be requested 48 hours before a program meets for the second time to be eligible. Refunds will be reduced by $10 service fee plus the cost of the first class. Refund Policies Proof of Oak Park Residency Pricing: First price listed is for residents, second for non-residents: $Oak Park Residents/$Non-residents. New Park District Users - How to register online If you're a new patron with us, you will have to register for an online registration account. It's easy! Visit registration.pdop.org and follow the instructions on the screen! Once you submit your information, we will setup an account for you, verify your residency if applicable, and send your confirmation via email within 2 business days. en you can begin registering for classes online! Receipts and class information can be accessed under "My Account." You can always call us at (708) 725-2000 to check your class status, as well! ONLINE REGISTRATION IS FAST, SECURE & EASY! e most convenient way to register is online using our online registration system at https://registration.pdop.org. Aer logging in to your household account, you will be able to view the enrollment status of the class you want, register, and print your own receipt. ere are additional features available when you log in as well, including the ability to print calendars for your household activities as well as pay any outstanding balances. NEW online Wishlist feature! Once logged in, use this feature to add programs to your wishlist that you want to remember, compare, or register for at a later time. NOTE: Online registration for most programs closes TWO BUSINESS DAYS prior to the start date of the program. registration.pdop.org Park District ID Card Information e Park District uses a universal ID card system. Our photo ID card may be used for any type of "membership" registration within the Park District aer paying the appropriate fee. Please keep this card from season to season. A replacement card fee of $5 will be charged to replace lost cards. Don't forget you can use your card at Pool/Rink concessions using pre- loaded funds. You can add them online through your registration acccount. Universal ID Card Replacement Program e Park District replaces pass cards every three years. If you are a new pass holder in 2016, you will receive a new card and will be on a 3 year replacement cycle with your card being replaced in 2019 (although you will still need to activate it each summer to use it as a pool pass!). To purchase a pass online Visit registration.pdop.org and select "Login" in the le hand column. Sign in with your username and password. (You may request this information by emailing info@pdop.org). Click on the Passes and Memberships symbol (pictured), or select "Pass Search" from the Search drop drown menu. You may purchase individual passes for all members of your household. If you have an ID card from a previous year, it will be activated at the time of purchase. If you do not have an ID card, you can have your picture taken to create one at a Park District registration site (GRC or RCRC, see page 4 for details and hours of operation). POOL & ICE ARENA PASSES INFO Registration Info Waitlist Policy No more paid wait lists. If you registered and are placed on a waitlist and an opening becomes available, you will receive a phone call and an email requesting payment. Payment must be received by 5:00P the next day or the space will be offered to the next person on the list. is means the program and waitlist are full. We encourage you to choose an alternate program.

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